Privacy and cookies policy

Last updated: 14 November 2026

Who we are

House Cleaning Company (housecleaningcompany.co.uk) is operated by S&K Group Holdings Ltd (company number 16703925), Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG, which is the data controller for personal data collected through this website under UK GDPR and the Data Protection Act 2018.

What we collect

Information you give us in forms, the quote calculator or live chat: name, phone, email, postcode, property details and messages. If you accept analytics cookies, we also collect anonymised usage data.

How we use it

To respond to your enquiry, quote and arrange cleaning (legitimate interests and steps before a contract), to deliver the service (contract), and to meet legal obligations. We do not sell your data.

Who we share it with

Our form provider (Web3Forms), live chat provider (Tawk.to), and, with consent, Google Analytics. Cleaners assigned to your job receive only what they need to carry it out.

How long we keep it

Enquiries that don't become bookings: up to 12 months. Customer records: up to 6 years for tax and legal purposes.

Your rights

You can ask to access, correct, delete or restrict your data, object to processing, or request portability. Email info@housecleaningcompany.co.uk. You can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

Essential: your cookie choice is stored in your browser. Analytics (Google Analytics 4) load only if you click Accept, and you can change your mind by clearing site data. Live chat (Tawk.to) sets functional cookies needed for the chat to work.